Digital commerce has become business-critical for many companies. As more business processes, customer relationships and revenue streams are managed digitally, the demands for security, reliability and clear ways of working are also increasing.
As part of Litium’s long-term work with information security, the company has for some time been working to establish an Information Security Management System, ISMS, in line with ISO/IEC 27001. The purpose is to create a more structured, transparent and scalable way of managing information security across the entire organization.
We asked Daniel Hultgren, who is responsible for the project at Litium, two questions about the work and why it matters.
Why is information security an important area for Litium?
“For our customers, digital commerce is often a central part of the business. It is no longer just about a webshop or a digital channel, but about business-critical flows, customer data, order management, integrations and availability. That means customers need to feel confident that we, as a platform provider, work in a structured way with security, risks and continuity,” says Daniel Hultgren.
The work with the ISMS includes risk management, policies, routines, responsibilities and continuous improvement. The goal is for information security to become a natural part of how Litium works, from internal processes to collaboration with customers and partners.
“This is about creating clear routines and a consistent approach to risk management across the entire organization. Information security should not be handled as something separate, but be an integrated part of how we work every day,” says Daniel.
How is the work progressing, and what does it mean going forward?
The work has been ongoing for some time and means that Litium is gradually strengthening structures, processes and documentation related to information security. It is both about creating internal clarity and meeting increasing demands from customers, partners and the market.
“We have come a long way, and the work has already contributed to greater clarity in how we manage risks, responsibilities and routines. At the same time, information security is not a project that is completed once and for all. It is ongoing work where we continuously need to follow up, improve and adapt to new requirements and circumstances,” says Daniel.
For Litium’s customers, the initiative means an even more structured and transparent approach to information security. It also strengthens the conditions for larger deals and international collaborations, where requirements for security, control, compliance and clear processes are often an important part of the decision-making process.
Litium’s partner network is also positively affected through clearer frameworks for collaboration around security requirements, routines and access management.
“We see this as an important step in continuing to build trust. Our customers should feel confident that Litium not only delivers a digital commerce platform, but also works long-term and systematically with the requirements that come with business-critical digital infrastructure,” says Daniel.
The work with information security is part of Litium’s continued investment in strengthening the company’s ability to meet increasing demands from customers, partners and the market – both in the Nordics and internationally.