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Manufacturing

Seamless online ordering, self-service, and a modern customer experience. Data-driven e-commerce and customer portal integrated with your ERP – support for Punchout and EDI.

bevent_rasch kopiera-1

Reduce manual work tasks and give your customers availability to information 24/7

Let customer service and inside sales focus on value-creating tasks instead of answering questions about order and delivery status. Ensure that your website clearly communicates your brand and offers tailored product solutions for your various customer segments. Provide your customers with access to relevant information 24/7. With Litium, you can reach the right customer group with the right information and products – easily and efficiently.

White paper for manufacturing companies

Digital commerce is now a core component of business strategy encompassing product showcasing and sales, self-service facilitation, and brand reinforcement.

In this white paper, we specifically look at digital commerce/e-commerce within the manufacturing industry.

How can Litium help?

Client portal integrated with your ERP

With Litium, companies can easily and flexibly set up a client portal, directly integrated with your ERP and supporting punchout and EDI. The portal provides service and support 24/7, even when staff are unavailable, such as when you're in different time zones. Your customers get access to customer-specific agreements, price lists, and contacts, while also being able to manage orders, invoices, purchase lists, and quotes. In the portal, you can track manufacturing orders, costs, and timelines in real time. Additionally, more services can be added over time to meet future needs.

Platform based on best practice for manufacturers

With Litium, you get a platform that combines best-practice components with full customizability – giving you the freedom to choose your path forward. As you gain better insights into your customers' behaviors, you can quickly adjust your systems to seize new business opportunities. Litium provides everything from CMS and PIM to a customer portal and e-commerce – with seamless integration to your ERP. Litium also offers smooth API integrations and ready-made add-ons, making it easy to connect various systems and services to streamline your business processes.

Efficient product information across all channels with Litium PIM

Streamline your product experience with Litium PIM. Provide all your customers with the same product information. Your brand should offer the same experience, regardless of time or place. PIM is about systematically structuring and visualizing your company’s products in e-commerce and all other channels you use. Litium PIM also helps you streamline internal work thanks to its user-friendly interface. Litium PIM is integrated into the platform, simplifying the process and making it cost-effective.

Increase new sales and aftermarket with Litium

With Litium, you can boost your sales in multiple ways. Present news, relevant information, and offers efficiently to your customers and resellers. Manage different customer segments with tailored content, such as product information and customer-specific prices in their currencies. Promote your products and campaigns to boost sales – including upselling spare parts and accessories.

Double order intake and increased customer satisfaction

The ventilation product manufacturer, Bevent Rasch, decided to digitize the customer journey by creating a digital sales room – where sales representatives and customers can meet.

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  • With our new e-commerce solution we can meet our customers no matter where they are on the customer journey

    – Lukas Baranauskis, Online Sales and Marketing Manager at BE Group

  • The customers perceive the experience as simple and that it resembles a B2C e-commerce, which many are used to today. Even within the company, the system has been acknowledged as a positive experience, and above all, we believe it is highly beneficial that both us and our customers use the same system

    – Martin Hjalmarsson, Project Manager at Bevent Rasch

  • The sales support has enabled us to spend more time on additional customer development instead of just registering orders. The important dialogue between customers and our sales representatives has also become even tighter, compared to before

    – Anders Freyschuss, CEO at Bevent Rasch

Frequently asked questions

Here, we've collected some of the most common questions for Litium and manufacturing.

Litium has integrations with several ERPs, such as Monitor, Jeeves, and Microsoft Dynamics. Contact us, and we’ll be happy to tell you about our ready-made packages for your specific ERP.
Litium offers a flexible and scalable platform for digital commerce with a built-in PIM. With Litium, everything is included to provide your customers with an exceptional experience, whether you want a complete e-commerce solution or a client portal. We have integrations with the major ERP companies.
The benefits of an integrated PIM include centralized management of product information, consistent data across all channels, faster product launches, improved customer experience, and reduced risk of incorrect information. It streamlines internal processes, supports upselling, and can also be cost-effective by reducing manual work and errors. With an integrated PIM, it becomes easier to visualize/expose your products for, for example, the aftermarket.
For a fast time to market we recommend the Litium React accelerator which is headless and communicates 100% via APIs to the Litium platform.
By investing in a client portal, you can improve your customer relationships, enhance operational efficiency, and gain a competitive advantage in the market. The benefits of a client portal extend beyond effective communication – it is a powerful tool that can transform the way you interact with your customers, leading to increased customer satisfaction and business growth.
PIM and ERP should collaborate for an efficient flow of information and synchronized product data. By integrating them, you gain the benefits of both systems. While ERP manages various business components, a PIM is necessary for optimal product information management in digital commerce. The result is enhanced data quality, customer experiences, and a competitive advantage. ERP is valuable, but PIM is an essential complement for successful digital sales. Litium offers ERP integrations.
Litium offers an attractive, scalable, pay-as-you-grow model. Litium has a low Total cost of Ownership (TCO). Contact us to find out more.
Yes, with Litium, you can get strong support for aftermarket sales, including spare parts and support contracts.
Yes, our portal goes by many names – B2B portal, customer portal, order portal – but what they all have in common is that they offer a feature-rich solution for managing orders and much more. Litium’s portal provides access to a range of features that enhance the customer experience: - My Account: Here, your customers can access customer-specific agreements, price lists, contacts, and configurable products. - Finance and Sales Support: Manage all orders and invoices, create purchase lists, handle quotes, and facilitate communication and document sharing smoothly. - Manufacturing and Projects: Get a complete overview of manufacturing orders and projects, including details on costs, timelines, and communication.

Are you interested in learning more about Litium's solutions for product web, client portal, or e-commerce?

Contact us

If you are a partner to Litium you can contact our support directly at support@litium.com