Engströms Bil has chosen Litium as the platform for its new digital customer portal. The goal is to bring services together in one place, make things easier for customers, and create a more seamless digital customer experience.
Engströms Bil is part of the family-owned Engströms Group, founded in 1927, which today has an annual turnover of SEK 1.3 billion and approximately 250 employees. The company operates car dealerships and service centres across several locations in Östergötland and Småland, Sweden, representing Volkswagen passenger and commercial vehicles, Audi, Skoda, Cupra, Seat, and KGM.
Engströms Bil is now taking the next step in its digital development by adopting a modern platform that gives the company greater control over its digital business.
The new customer portal will make it easier for customers to access services such as tyre storage, car washing, and vehicle servicing. At the same time, it provides a flexible foundation that allows Engströms Bil to further develop its digital offering as customer needs evolve.
“We want to take ownership of our digital customer journey and have full control over how customers interact with Engströms Bil. With a modern platform, we have greater opportunities to develop our services and create a customer experience that reflects our brand,” says Johan Milered, CEO of Engströms Bil.
We warmly welcome Engströms Bil to Litium and look forward to following their digital journey!
Partner: Glänser