MCT Brattberg, a leading company in cable and pipe transits, has chosen Litium Commerce Cloud to further develop its digital business. In collaboration with Exsitec, they will create a powerful customer portal, integrated with Monitor, to streamline both internal processes and customer interactions.
MCT Brattberg, a leading company in cable and pipe transits, has chosen Litium Commerce Cloud to further develop its digital business. In collaboration with Exsitec, they will create a powerful customer portal, integrated with Monitor, to streamline both internal processes and customer interactions.
With operations in many parts of the world and 95% of sales exported from Sweden, MCT Brattberg has high demands for its digital solutions. The customer portal, built on Litium, provides a high-performance e-commerce solution that simplifies the management of their global business and creates a smooth purchasing experience.
Automated processes and an improved user experience will reduce manual work for both MCT Brattberg and their customers.
By offering self-service for order history, customer information, and product details, they aim to free up time for more strategic tasks. The portal is integrated with Monitor’s ERP system to efficiently manage product data, pricing, stock levels, and order flows.
"For us, it is important that our customers can easily find the right solution, no matter where in the world they are. With Litium, we get a flexible and future-proof platform that helps us improve both accessibility and service," says Ola Johansson, Marketing Coordinator at MCT Brattberg.
Litium, in collaboration with Exsitec, looks forward to supporting MCT Brattberg in its digital development and contributing to its continued global success.
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