The ultimate checklist: features your e-commerce CMS must have

Choosing the right CMS for e-commerce (Content Management System) is crucial for success in today’s digital commerce landscape. A powerful CMS is not only the hub for product and content management—it also impacts conversions, SEO, user experience, and scalability. In this post, you’ll get a complete checklist of what your e-commerce CMS should handle to ensure success, both today and in the future.

What is an e-commerce CMS?

An e-commerce CMS is a system that lets you manage content, products, and the layout of your online store without having to code. It’s the heart of any modern e-commerce platform and should integrate both technical and commercial needs.

  1. Built-in PIM system (all-in-one solution)

Your CMS should offer smooth management of products and inventory. The easiest way to do this is with an integrated PIM (Product Information Management) system, allowing you to:

  • Add and edit products
  • Manage variants (sizes, colors, etc.)
  • Set prices on both product and variant levels
  • Automate stock status and notifications
  1. Search engine optimization (SEO) directly in the CMS

SEO is essential for driving organic traffic. Your e-commerce CMS should have:

  • The ability to edit meta titles and meta descriptions
  • SEO-friendly URL structures
  • Automatic generation of XML sitemaps
  • Built-in support for structured data/schema markup
  1. Mobile-friendly design and responsive themes

More than half of all e-commerce happens via mobile devices. Therefore, your CMS must support:

  • Fully responsive design
  • Mobile-friendly templates
  • Performance optimization for mobile devices
  1. Powerful campaign and discount functionality

To stay competitive, you need pricing flexibility. Your CMS should be able to handle:

  • Unique discount codes
  • Buy X, get Y discounts
  • Time-limited campaigns
  • Automatic discounts based on order value
  1. Integration with payment and shipping solutions

An e-commerce CMS should offer ready-made integrations with:

  • Payment solutions like Adyen, Swish, Klarna and credit cards
  • Shipping providers like PostNord, DHL, and Budbee
  • The option to offer free shipping under specific conditions
  1. Support for multiple languages and currencies

  • If you sell internationally, your CMS should handle:

  • Multiple language versions of your content
  • Automatic or manual translation
  • Prices in various currencies based on geolocation
  1. User-friendly admin panel

A CMS should not require technical expertise. Important features include:

  • Drag-and-drop editor
  • Clear navigation and dashboard
  • Role-based access for team members
  1. Customer management and CRM features

Building good customer relationships is central to loyalty. Your CMS should include or be able to integrate:

  • Customer profiles with purchase history
  • Segmentation for targeted marketing
  • Integrated or connected CRM system
  1. Built-in or easy integration with email marketing

To drive repeat sales, email marketing is essential. Your CMS should:

  • Offer integration with Mailchimp, Klaviyo, etc.
  • Automate email flows (welcome emails, abandoned cart reminders)
  • Enable newsletter sending directly from the system
  1. Scalability and performance

Your CMS must grow with your business. This means:

  • Hosting that can handle high traffic peaks
  • The ability to add new features via plugins or API
  • High page loading speeds
  1. All-in-one platform with integrated CMS, PIM, and e-commerce engine

For full control over product data and content, it’s optimal if the CMS, PIM (Product Information Management), and e-commerce engine are integrated into a single system. This creates:

  • A single source of truth for all product information
  • Seamless management of content, product data, and sales logic
  • More efficient workflows between marketing, sales, and IT

By combining these three core systems, you get better data quality, faster time-to-market, an improved customer experience, and often a more cost-effective solution.

  1. Built-in analytics and reporting

Data-driven decision-making requires analytics. Your CMS should offer:

  • Real-time reports for sales and traffic
  • Integration with Google Analytics 4
  1. Security and GDPR compliance

A secure CMS protects both your company and your customers. Key features include:

  • SSL certificates
  • Two-factor authentication
  • GDPR compliance (cookie management, data export)

Conclusion: how to choose the right CMS for e-commerce

Your choice of e-commerce CMS should be based on your needs today, but also on what you’ll need in 12, 24, or 36 months. Choose a system that is flexible, secure, user-friendly, and supports your growth.

Having CMS, PIM, and e-commerce engine integrated in the same system is also a powerful solution that provides structure, speed, and scalability—three key factors in modern e-commerce. Read more about Litium’s all-in-one solution here.

If you want to know more about Litium and our CMS, don’t hesitate to contact us here »

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