Manufacturing

Take the next step towards a full-blown, data-driven e-commerce and customer portal.

bevent_rasch kopiera

Deliver a world class customer experience

Get competitive, give your customers superior service for your aftermarket or set up your branded customer portal. Set yourself apart from the competition, make data-driven decisions and work effectively with your product information for increased demand generation and upsell with current customers.

How can Litium help?

Set up your customer portal

Today, customers demand support around the clock. Provide your customers with the experience they deserve and ensure they always have access to support. Litium gives you a customer portal that helps you deliver customer service 24/7, even when the staff has left for the day. You can also add new services later on.

Flexibility for your unique needs

Every company is unique, and that's why flexibility is key. Litium gives you 100% flexibility at the same time that you get best-practice components in the platform. The choice is yours. As you understand more and more about your customers' behavior, it is important to have the flexibility to adjust your supporting systems and adapt to new business opportunities. With Litium you get API connectivity and ready made add-ons for a range of systems and services, to streamline your operations.

Same product information, everywhere

Streamline the product experience with Litium PIM. Give all your customers access to the same product information. Your brand should be a single experience, regardless of time or place. PIM is all about methodically structuring and visualizing your company’s products in an online store and all the other channels that you  use. Litium PIM also helps you streamline your internal work with an easy-to-use interface.

Increase your sales

Litium gives you several ways to increase sales. Present news, relevant information and offers efficiently to your resellers. Handle different customer segments effectively, with relevant content such as product information and prices, and in the language of their choice. Efficiently merchandise your products. You can also work effectively with campaigns to drive more sales.

More orders and increased customer satisfaction

Read the case from Bevent Rasch

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  • With our new e-commerce solution we can meet our customers no matter where they are on the customer journey

    – Lukas Baranauskis, Online Sales and Marketing Manager at BE Group

  • The customers perceive the experience as simple and that it resembles a B2C e-commerce, which many are used to today. Even within the company, the system has been acknowledged as a positive experience, and above all, we believe it is highly beneficial that both us and our customers use the same system

    – Martin Hjalmarsson, Project Manager at Bevent Rasch

  • The sales support has enabled us to spend more time on additional customer development instead of just registering orders. The important dialogue between customers and our sales representatives has also become even tighter, compared to before

    – Anders Freyschuss, CEO at Bevent Rasch

Frequently asked questions

Here, we've collected some of the most common questions for Litium and manufacturing.

Litium offers a flexible and scalable platform for digital commerce with a built-in PIM. With Litium, everything is included to provide your customers with an exceptional experience, whether you want a complete e-commerce solution or a client portal. We have integrations with the major ERP companies.
For a fast time to market we recommend the Litium React accelerator which is headless and communicates 100% via APIs to the Litium platform.
By investing in a client portal, you can improve your customer relationships, enhance operational efficiency, and gain a competitive advantage in the market. The benefits of a client portal extend beyond effective communication – it is a powerful tool that can transform the way you interact with your customers, leading to increased customer satisfaction and business growth.
PIM and ERP should collaborate for an efficient flow of information and synchronized product data. By integrating them, you gain the benefits of both systems. While ERP manages various business components, a PIM is necessary for optimal product information management in digital commerce. The result is enhanced data quality, customer experiences, and a competitive advantage. ERP is valuable, but PIM is an essential complement for successful digital sales. Litium offers ERP integrations.
Litium offers an attractive, scalable, pay-as-you-grow model. Litium has a low Total cost of Ownership (TCO). Contact us to find out more.

Are you interested in our platform?

Contact us

If you are a partner to Litium you can contact our support directly at support@litium.com